Customer Service

Tarpan is well-known and respected throughout the Margate area and maintains long-term relationships with its customers.

One of the main reasons our customers return to us again and again for all their plumbing needs is undoubtedly our excellent customer service.

From the moment you walk in the door, or pick up the phone, you are greeted by our friendly and helpful staff. In-store, you can enjoy refreshments while discussing your particular plumbing requirements and benefiting from the expertise and knowledge that our staff offer.

Tarpan's commitment to staff training ensures a consistent level of expertise and the continuation of the quality and high standards that customers have come to expect from Tarpan.

All this means that our customers leave our store having enjoyed a first-class experience.

“They're local, very helpful and they've got what I want…they bend over backwards to help.“